Face 2 Face Services Menu

The IMS Pro A/V Difference

We have sold, installed and serviced equipment for recording studios, houses of worship, schools, live venues, broadcast and commercial facilities around the world for more than 30 years. We are proficient in the integration and deployment of a broad variety of audio and video solutions for both professional and consumer applications.

Pre-Sales Product Support.................................................................................................................................... No Charge

Up to 15 Minutes................................................................................................................................................. No Charge
Each 15 Minute interval OR portion there after will be billed at.................................................................................... $37.95*

*Required: Credit card authorization form must be completed prior to service.

Face-2-Face Services in Our Office, Skype or iChat... $99 For One Hour additional time is billed at $150 per hour (pro rated)
Face-2-Face On-Site Services............................................................................................. Available at an additional cost

1- IMS Face-2-Face...... Introduction To Your Computer System
Apple Mac’s, PC’s, Drives, Printers, Scanners

2- IMS Face-2-Face...... Introduction To Your Audio or Video System- Home and Commercial Studios
Pro Tools, Final Cut, Abelton, Cakewalk , Recorders, Mixers, Microphones Placement etc...

3- IMS Face-2-Face...... Introduction To Your Live Pro A/V System
Live Venues, Houses of Worship, Schools,Commercial Audio or Video Applications

4- IMS Face-2-Face...... Introduction To Individual Pro A/V Products
Projectors, Mobile Devices, Mixer, Handheld Recorders, Keyboards etc....

5- IMS Face-2-Face...... Introduction To Individual Pro A/V Software
Pro Tools, Virtual Instruments, Final Cut, Abelton, Cakewalk etc....

Workflow, Professional Development, Advanced Utilization
Of Hardware and Software, etc........................................... Fees based on scope and length of training (In-House and On Site)

Home Studio, Commercial Studios, Live Venues, Houses of Worship,
Schools, Acoustic Treatment, Commercial Audio or Video Applications........................................ Fees based on scope of project

Check Out Your Broken Gear (minimum bench charge)................................................................................................ $39.95
(If item is approved for repair this fee will be applied to the total cost of repair)
Fix Your Broken Gear (at our place)............................................................................................... $99.00 per hour plus parts
Fix Your Broken Gear (at your place)............................................................................ $150.00 per hour plus parts and travel
Travel Time.................................................................................................................................. $50.00 per hour plus tolls

Install Your Hardware Or Software (at our place).......................................................................... $99.00 per hour plus parts
Install Your Hardware Or Software (at your place)........................................................ $150.00 per hour plus parts and travel
Travel Time.................................................................................................................................. $50.00 per hour plus tolls
Custom System Configurations and Installations...................................................................... Fees based on scope of project