Technical Support Services

IMS Pro A/V provides some of the very best pre and post sales support found anywhere in the computer, audio and video industries. That’s why we have thousands of happy and loyal customers. We offer an extensive array of support options to ensure that you remain both creative and productive.

• For pre-sales support only, feel free to contact us for assistance at 1.800.344.6434 M-F 9am-5pm ET or email us at sales@imsproav.com.
• For issues concerning new purchases, other than tech support, such as returns and exchanges please contact Customer Service.
• Ask IMS Pro A/V Tech Support a question.
• Our Service Department offers integration assistance and equipment repair either on-site or via our mail in option.
• IMS Pro A/V Hardware and Software Training Servicesare available to get you up and running fast and keep you running smoothly in the future.
• Seminars and Webinars keep our customers on the cutting edge.
  
• Join a Industry User Group to discuss computer hardware, software, audio and video issues.